Successful ISO 20000
ISO 20000 consists of two main components: the ISO 20000-1 IT Service Management Specification and the ISO 20000-2 Service Management Code of Practice. This international standard is designed to be adaptable and can be adopted by organizations of any size or industry. However, it holds particular value for companies delivering IT services, including ISO certified companies that provide external or outsourced services, as well as internal IT departments.
Key Processes
ISO/IEC 20000 is your compass for effective IT service management. At IT Butler, we seamlessly integrate our ISO/IEC 20000 expertise to ensure your IT services are efficient and transformative.
Responsive design
Efficiency is the cornerstone of service delivery. ISO/IEC 20000 guides us in ensuring your services are not just delivered but delivered with excellence and meeting customer needs.
Service Delivery Excellence
Efficiency is the cornerstone of service delivery. ISO/IEC 20000 guides us in ensuring your services are not just delivered but delivered with excellence and meeting customer needs.
Incident Management Mastery
In the face of challenges, effective incident management is crucial. ISO/IEC 20000 equips us to handle incidents precisely, minimizing their impact on your business operations.